How Workforce Solutions Supports Your Department

Leadership Training

Equip department leaders with practical training, tools, and resources designed specifically for volunteer and combination fire departments.

Department Assessments

Identify recruitment and retention challenges and receive customized recommendations to strengthen your workforce.

Recruitment & Retention Strategies

Implement proven and innovative approaches to attract, engage, and retain volunteer firefighters.

Grant Support

Strengthen current and future recruitment and retention initiatives, including AFG-SAFER grant-funded projects.

Training & Technical Assistance

Access expert guidance, partner resources, and funding opportunities to help build and sustain a successful firefighter workforce.

National Recruitment Campaign

The IAFC National Recruitment Campaign inspires the next generation of volunteer firefighters by engaging Gen Z through purpose, service, and community impact. The campaign helps fire departments increase recruitment with free marketing resources, public awareness efforts, and tools to connect prospective volunteers with local departments.

HustleWorthHaving.org serves as the campaign hub, where prospective volunteers can find departments near them, and fire departments can access free downloadable recruitment materials and campaign resources.

Building Collaborative Teams

Strengthening communication, improving organizational culture, managing conflict, and enhancing team performance across volunteer and career fire departments.

Delivery Format
Blended Learning (Required Web-Based Training + One-Day Instructor-Led Training)

Recommended Audience
Fire Chiefs
Officers
Company Officers
Department Stakeholders

Recruitment & Retention Coordinator Certification

Develop a structured, data-driven recruitment and retention strategy for your department. Participants complete online coursework before attending an instructor-led session focused on leadership communication and department planning.

Delivery Format
Blended Learning (Required Web-Based Training + One-Day Instructor-Led Training)

Recommended Audience
Career and Volunteer Fire Department Leaders
Officers
Membership Committees
Recruitment & Retention Coordinators

Mentoring Certification Program

Helping Members Find Their Spark Through Mentoring
Learn how to design, implement, and sustain an effective mentoring program that supports member engagement and long-term retention.

Delivery Format
Blended Learning (Required Web-Based Training + One-Day Instructor-Led Training)

Recommended Audience
Fire Service Leaders
Officers
Program Managers
Mentors
Department Stakeholders

Need Assistance?

Whether you’re looking for recruitment support, interested in scheduling a course, or have questions about Workforce Solutions programs, we’re here to help. Contact the IAFC workforce solutions team by clicking the button below.